Me: Hello? I say as I pick up the phone from my deep sleep on the couch from my stressful fireplace adventures this afternoon
Mr: Can you tell me what kind of toilet we have?
Mr: Go read the brand on the toilet so I can buy the replacement handle and inner workings from when you flushed it yesterday and broke it
Me: It's Western
Me: The brand of the toilet is Western
Mr: I've never heard of Western, are you sure?
Me: Nose 3" from the stamp on the porcelain, yes, I'm sure, there's a little cowboy hat over the "W"
Mr: Ok, I'll just take a chance and buy a replacement.
Me: Ok, see you soon.
Me: Hello as I run for the phone again
Mr: Is the hole where the handle fits through round, square or a hexagon
Me: It's square, as the handle comes off in my hand
Mr: Ok, see you shortly, I've never heard of Western